Airline Ancillary Services
A Global Strategic Business Report
MCP10207
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Delta Air Lines Upgrades LAX Terminal Ahead Of Travel Surge
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As many get excited for their upcoming vacations, airports around the country are facing major renovations and upgrades to improve travel. Economists say airlines that don’t upgrade are losing billions of investment dollars for their regions. Reporting for TODAY, NBC’s Tom Costello gets an exclusive look at Delta’s new terminal at Los Angeles International, the second largest airport in the country. » Subscribe to TODAY: http://on.today.com/SubscribeToTODAY » Watch the latest from TODAY: http://bit.ly/LatestTODAY About: TODAY brings you the latest headlines and expert tips on money, health and parenting. We wake up every morning to give you and your family all you need to start your day. If it matters to you, it matters to us. We are in the people business. Subscribe to our channel for exclusive TODAY archival footage & our original web series. Connect with TODAY Online! Visit TODAY's Website: http://on.today.com/ReadTODAY Find TODAY on Facebook: http://on.today.com/LikeTODAY Follow TODAY on Twitter: http://on.today.com/FollowTODAY Follow TODAY on Instagram: http://on.today.com/InstaTODAY #Delta #Travel #Airlines
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24hrs in Delta Air Lines' LUXURY SUITE (USA to Australia)
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Watch this video to see Delta Air Lines get put to the ultimate test! What’s it like to fly their Delta One Business Class Suite on their flagship A350 for 24 hours from Atlanta to Los Angeles and on to Sydney? We’re about to find out! This video will highlight the Delta One seat, the Delta Air Lines Business Class food, the Delta A350 inflight entertainment, the new Delta Sky Club in Los Angeles, and Delta’s onboard service. We’ll even give the whole thing a “JebScore!” Perhaps the coolest thing about this trip is that we booked the entire thing in an A350 and, thanks to the quirks of the Delta schedule, the plane we took from Atlanta also took us to Sydney. But just wait to see how we prove that to you! 0:00 Introduction 1:16 Atlanta to Los Angeles 5:39 Los Angeles Sky Club 7:56 Los Angeles to Sydney 11:38 Delta Air Lines JebScore For more trip reports, please subscribe to my channel! http://www.JebBrooksFlies.com Check me out on Instagram: https://www.Instagram.com/JebBrooksFlies Check me out on Twitter, too: https://twitter.com/jebbrooks And don't forget to take a look at my travel blog: https://greenergrass.com/ Music: Time Bender - Philip Ayers Not Getting Younger (Instrumental Version) - Maybe Adore Me (Instrumental Version) - Maybe Like a Rollercoaster (Instrumental Version) - Mindme I Wait for You (Instrumental Version) - Lupus Nocte Hurricane (Instrumental Version) - Courses To the Other Side - This Other Space Where We Started (Instrumental Version) - Victor Lundberg Passageways - Ballpoint Most High - JOYSPRING The Seagrass Meadow - Trevor Kowalkski Stripping Down Nude (Instrumental Version) - ELWIN
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The New C-Suite with Allison Ausband, Chief Customer Experience Officer at Delta Air Lines
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Join Edelman U.S. CEO Lisa Osborne Ross as she sits down with Allison Ausband, EVP & Chief Customer Experience Officer at Delta, for a conversation about the “new c-suite" and the emerging leadership roles that help companies run – and thrive. Lisa and Allison will talk about the growing importance of the Chief Experience Officer and how the position helps Delta engage its customers.
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Delta Air Lines FULL REOPENING Flight | Knoxville - Key West | Comfort+ [Roblox]
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-- THIS VIDEO IS VERY LONG BECAUSE IT'S A LIVESTREAM ARCHIVE -- Join me on this Delta Air Lines reopening flight to Key West in Comfort+ on Roblox! FLIGHT INFO: Airline: Delta Air Lines (https://www.roblox.com/groups/5206342/Delta-Air-Lines-DAL) Class: Comfort+ Departure: Knoxville Destination: Key West Plane: Airbus A319(?) This was an awesome reopening flight from Delta! We had a bit of a fiasco with Check-In at the beginning but it was resolved in a timely matter and I did indeed get Comfort+. TIMESTAMPS: 0:00:00 Waiting for Check-In 0:01:46 Check-In 0:10:55 Security 0:12:02 At The Gate 0:18:56 Boarding 0:28:45 Pushback 0:33:00 Taxi to Runway 0:37:20 Takeoff 0:39:18 Ascent 0:43:22 Cruise 0:53:55 Descent 0:58:51 Landing 1:00:37 Taxi to Gate 1:04:30 Deplaning 1:05:43 Busing to resort!
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#GBTA2017 Delta Air Lines CEO Ed Bastian Keynote Announcement
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Delta Air Lines CEO Ed Bastian will be a featured speaker at GBTA Convention 2017, July 15-19 in Boston. A one-on-one interview with Ed Bastian will take place at Center Stage on Tuesday, July 18. More information: http://bit.ly/2mwIkzF
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Leadership in the Sky: A Conversation with Delta Air Lines
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Ed Bastian, Chief Executive Officer, Delta Air Lines
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Ed Bastian, Chief Executive Officer, Delta Air Lines, speaks with Economic Club president David M. Rubenstein on Tuesday, September 17, 2019
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CES 2020 Delta Air Lines Keynote • CEO Ed Bastian
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Click to subscribe! http://bit.ly/subAIRBOYD I started after the intro, runs long, but most of the interesting information is in the first half. On the world’s largest tech stage, Delta CEO Ed Bastian announced several technology innovations that are transforming the future of travel, rolling out this year and beyond, including transformation of the Fly Delta app, PARALLEL REALITY™ display screens, captivating entertainment options, full-body wearable exoskeletons and an AI machine learning operations platform. Joining Bastian to outline Delta’s vision from the CES main stage Tuesday were Delta customer service and innovation leaders Sandy Gordon and Nicole Jones; Lyft Co-Founder & President John Zimmer; Albert Ng, CEO of Misapplied Sciences; acclaimed film writer and director Lulu Wang; and Hugh Evans, CEO of Global Citizen. FLY DELTA APP EVOLUTION Delta is transforming its popular Fly Delta app into a comprehensive digital concierge that will streamline the day-of travel experience starting with an expanded partnership with Lyft. PARALLEL REALITY™ TECHNOLOGY Delta, in partnership with Misapplied Sciences, will pilot the first-ever PARALLEL REALITY™ display experience, allowing many customers traversing the airport to see personalized content on a single screen simultaneously – and in their preferred language. https://www.misappliedsciences.com/ CAPTIVATING CONTENT + REFRAME PARTNERSHIP Delta’s in-house startup Delta Flight Products created the world’s first wireless in-flight entertainment system, and soon the airline will test new features allowing customers to take more control over their in-flight experience - while emphasizing gender parity in entertainment offerings through a partnership with ReFrame. OPERATIONS AI MACHINE LEARNING PLATFORM Delta, the global leader in operational reliability, is implementing an AI-driven machine learning platform that analyzes millions of data points to help the world’s best operations decision makers further minimize customer travel disruptions. SARCOS WEARABLE ROBOTICS Delta is partnering with Sarcos Robotics to test the world’s first full-body, self-powered and untethered wearable exoskeleton, Guardian XO, which is designed to enhance strength and endurance while reducing the risk of injury. GENDER EQUITY PARTNERSHIPS As part of its efforts to seek diversity and promote inclusion, Delta will partner with the Society of Women Engineers and Girls Who Code to increase gender representation in tech roles at the airline and in the STEM workforce. INVESTING IN SUSTAINABILITY The theme of sustainability is woven into nearly every announcement in Delta’s keynote, demonstrating the brand’s ongoing commitment. In addition, Delta is investing in efforts that reverse the effects of deforestation in countries such as Kenya and Uganda to make all its flights to and from CES 2020 carbon neutral. The airline will also invest in verified projects to offset the carbon footprint of air travel associated with Global Citizen’s Global Goal Live: The Possible Dream campaign. AIRBOYD - #AIRBOYD #AvGeek #CES #Delta
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Up in the Air with Delta Air Lines Revisit
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Welcome to NGPA’s webinar series meant to explore the pandemic era challenges which are facing aviation companies across the industry. Join NGPA as we sit down and take a deep dive with leaders at Delta Air Lines for a revisit to discuss how their teams are managing the current environment, what working at Delta is like, your question and what the current outlook is for hiring. These webinars are meant to inform the aviation community of happenings across the industry. This is your chance to gain insight and perspective as well as an opportunity to ask questions to these leaders across the industry.
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Delta Air Lines EVP and Chief Customer Experience Officer at Skift Aviation Forum 2022
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Delta Air Lines EVP and Chief Customer Experience Officer, Allison Ausband joined Skift's Editor-at-Large, Brian Sumers at Skift Aviation Forum on November 16, 2022 in Dallas, TX to discuss "The People & Innovation on the Front Lines of Customer Experience." For more coverage of airlines, visit https://skift.com/airlines
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Delta Announces Delta Sync and Free Wifi • CES 2023 Keynote Speech • Ed Bastian CEO Delta Air Lines
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Click to subscribe! http://bit.ly/subAIRBOYD CEO Ed Bastian was the keynote guest opening the CES C Space program -- the annual speaker series reserved for top business, marking and media voices -- in partnership with MediaLink. Delta will offer fast, free Wi-Fi to all Delta SkyMiles Members on board most domestic mainline flights beginning Feb. 1 – the first US global carrier to offer free Wi-Fi as a core element of its customer experience. Delta becomes first major U.S. airline to introduce fast, free Wi-Fi for all, in partnership with T-Mobile. Experience coming to most domestic mainline aircraft by Feb. 1, with full availability on international and regional aircraft by the end of 2024. The airline will offer the service on more than 700 Viasat-equipped aircraft by the end of 2023, in partnership with T-Mobile. Delta also announced plans to bring free Wi-Fi on international and regional aircraft by the end of 2024.* Rolling out in 2023, Delta Sync is underpinned by SkyMiles membership and catalyzed through free Wi-Fi to deliver personalized and exclusive in-flight entertainment, more ways to enjoy your favorite onboard food and beverage, and exclusive partnerships with top consumer brands coming this year. Delta Sync partners include: American Express Atlas Obscura New York Times Games Paramount+ Resy T-Mobile *Includes Delta mainline Boeing 717 aircraft, as well as Delta Connection partner-operated two-class Regional aircraft (CRJ-700, CRJ-900 and Embraer E170 and E175). #AIRBOYD #AvGeek #deltaairlines
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Rahul Samant, Delta Air Lines | Red Hat Summit 2019
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Rahul Samant, Executive Vice President and Chief Information Officer at Delta Air Lines talks with Stu Miniman and John Walls from Red Hat Summit 2019 in Boston, MA. #RHSummit #RedHat #theCUBE https://siliconangle.com/2019/05/08/how-deltas-legacy-baggage-is-helping-it-soar-through-dx-rhsummit/ How Delta’s legacy ‘baggage’ is helping it soar through DX What can a 90-year-old company bring to today’s digital, data-driven, mobile economy? Are they necessarily handicapped compared to younger companies with less legacy baggage? Delta Air Lines Inc. is sallying into the world of modern information technology and actually blending in its old stuff — and staff — for the better. “Legacy’s like a four-letter word when it comes to technology,” said Rahul Samant (pictured), executive vice president and chief information officer of Delta. “Everywhere else we take great pride in our 90-plus-year legacy, but not so much with our aging technology.” Nonetheless, Delta has managed to work two big gems from its many years in business into its modernization initiatives. The first is the massive store of data it’s collected over the years. The second is the expertise of its seasoned IT team. Sandwiched with its many fresh software-engineering hires, they complete the comprehensive skill set needed to modernize a legacy airline, according to Samant. Samant spoke with Stu Miniman (@stu) and John Walls (@JohnWalls21), co-hosts of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, during Red Hat Summit in Boston. They discussed how Delta blends old and new into its digital-transformation initiatives (see the full interview with transcript here). (* Disclosure below.) Something old, something new In 2018, Delta launched an enterprise-wide digital-transformation initiative targeting both its employees and customers. It found that it was quite rich in data, and this was fertile ground for new projects. “Data was strewn all over the company. We know a lot about our customers, but we hadn’t brought it together,” Samant said. Using application program interfaces, it is starting to build use cases on top of its integrated data repositories. It is focusing heavily on service recovery. Poor weather, technical issues, delays, cancellations, lost luggage, and other snafus can throw a wrench in customer journeys. “That’s where we’re applying the single view of the customer, because we know the history of all your interactions with us,” Samant stated. Delta has a seasoned IT team that understands the ins and outs of airline-related issues. It is also hiring many new team members versed in cloud, APIs, and other modern, in-demand IT skills. The teams are transfusing their knowledge and skills to each other. This is so that, as one team, they can holistically further Delta’s mission to modernize, Samant concluded. Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of Red Hat Summit 2019. (* Disclosure: TheCUBE is a paid media partner for Red Hat Summit. Neither Red Hat Inc., the sponsor for theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)
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Up in the Air with Delta Air Lines
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DESCRIPTION:
Welcome to NGPA’s webinar series meant to explore the pandemic era challenges which are facing aviation companies across the industry. Join NGPA as we sit down and take a deep dive with leaders at Delta Air Lines to discuss how their teams are managing the current environment, what working at Delta is like, and what the current outlook is for hiring, These webinars are meant to inform the aviation community of happenings across the industry. This is your chance to gain insight and perspective as well as an opportunity to ask questions to these leaders across the industry. Chapters 0:00 Introduction 8:10 Delta Presentation Opening 14:05 Delta History 15:49 Culture 18:25 COVID Response 21:47 Building a Best in Class Airport Experience 23:10 Fleet Simplification 25:12 Flight Ops 27:52 Pilot Selection 31:25 Propel 35:56 Q&A 1:06:46 Closing
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Delta Air Lines Flight Attendant Interview Process 2022
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Things have changed and Delta recently added a new step in their interview process. This video walks you through each step and offers advice and strategy to help you be successful. Delta Air Lines Flight Attendant Candidate Guide: https://view.pagetiger.com/FAInvitations/fa-hiring-process-and-faqs Helpful Delta Videos: 2022 Delta Air Lines Flight Attendant Hiring Announcement and Information https://youtu.be/39IyJ2C01KE How to Become a Delta Air Lines Flight Attendant (2019)https://youtu.be/Gu9yuv6NY3g How to Pass the Flight Attendant Assessment: https://youtu.be/10NbhddH03o FACC Interview Workbook bundle: https://www.abbieunger.org/facc-interview-workbook-bundle 00:00 Introduction 02:20 Hiring Process 23:02 Wrap Up
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Delta Air Lines CEO Edward H. Bastian at Skift Global Forum 2017
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Edward H. Bastian, CEO of Delta Air Lines spoke at spoke at Skift Global Forum 2017 about how the airline has managed to become the most liked among travelers, the next phase of growth for airlines, and state of loyalty. Get details about future Skift events at http://forum.skift.com.
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Delta Air Lines CEO Edward H. Bastian at Skift Global Forum 2018
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Edward H. Bastian, CEO of Delta Air Lines, spoke at Skift Global Forum 2018 about what's next for airlines at scale. Get details about future Skift events at http://forum.skift.com.
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Leaders from Air France-KLM, Delta Air Lines and McKinsey & Company at Skift Aviation Forum 2022
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McKinsey & Company Senior Partner Danielle Bozarth, Delta Airlines Vice President - Sustainability Amelia DeLuca, and Air France-KLM Head of Sustainability North America Marion Chivot-Legris joined Skift's Editor-In-Chief Tom Lowry at Skift Aviation Forum on November 16, 2022 in Dallas, TX to discuss "Sustainability Roadmaps and the New Path to Net Zero". For more coverage of airlines, visit https://skift.com/airlines
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Ed Bastian, CEO, Delta Air Lines
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Topic: Connecting the World
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