| Table 1: First Data Corporation's (Network & Security Solutions) Sales by Product Segment Worldwide (2014-2015) in Percentage for EFT Network, Stored Value Network, Security and Fraud, and Others......9 |
| Table 2: First Data Corporation's (Operations) Sales by Business Segment Worldwide (2014-2015) in Percentage for Global Business Solutions, Global Financial Solutions, and Network & Security Solutions......10 |
| Table 3: First Data Corporation's Sales by Geographic Region Worldwide (2014-2015) in Percentage for United States, and International......11 |
| Business Process Outsourcing (BPO)......14 |
| Table 4: Spending on BPO Services by Region Worldwide (2015) - Percentage Market Share Breakdown by Value for Americas, Asia-Pacific and Europe, Middle East Africa......14 |
| Table 5: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for CRM Business Process Outsourcing (BPO), Finance and Accounting, Human Resources, Human Resources Processing, and Procurement......15 |
| Table 6: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......16 |
| Table 7: Business Process Outsourcing (BPO) Market by Region in Europe, Middle East and Africa (EMEA) (2015) - Percentage Share Breakdown by Value for UK, and Other EMEA......17 |
| Table 8: Business Process Outsourcing (BPO) Market by Type in the UK (2015) - Percentage Share Breakdown by Value for Commercial Sector, and Public Sector......18 |
| Table 9: Business Process Outsourcing (BPO) Market by Type Worldwide (2015) - Percentage Share Breakdown by Value for Business Process as a Service (BPaaS), and Traditional Business Process Outsourcing (BPO)......19 |
| E-Commerce......20 |
| Table 10: E-Commerce Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Apparel, Beauty and Personal Care, Consumer Electronics and Appliances, Food and Drink, Furniture and Housewares, Media, Toys and Games, and Others......20 |
| Table 11: E-Commerce Market by Country Worldwide (2015) - Percentage Share Breakdown by Value for Brazil, China, Japan, United States, and Others......21 |
| Table 12: E-Commerce Market by Region Worldwide (2015) - Percentage Share Breakdown by Value for Asia-Pacific, Europe, Latin America, Middle East and Africa (MEA), and North America......22 |
| Table 13: E-Commerce Market through Device by Type Worldwide (2015) - Percentage Share Breakdown by Value for Desktop and Mobile......23 |
| Table 14: E-Commerce Sales by Product Worldwide (2015) - Percentage Market Share Breakdown by Value for Books, Clothing and Shoes, Computer, Consumer Electronics, and Others......24 |
| Table 15: E-Commerce Market by Category in Brazil (2015) - Percentage Share Breakdown by Value for Appliances, Apparel and Footwear, Electronics Video Games Applications, Media Products, and Others......25 |
| Table 16: E-Commerce Market by Category in China (2015) - Percentage Share Breakdown by Value Sales for Business-to-Customer, Classifieds, Facilitation, Lead Generation, Payment Platforms, Vertical Retail and Others......26 |
| Table 17: E-commerce Market by Category in China (2015-2020) in US$ Million for Business to Consumer, and Consumer to Consumer......27 |
| Table 18: E-Commerce Market by End Use in China (2015) - Percentage Share Breakdown by Value Sales for Agriculture, Chemicals and Plastics, Clothing and Shoes, Consumer Electronics, Food, Machinery, Textile and Chemical Fiber, and Others......28 |
| Table 19: E-Commerce Market by Type in China (2015) - Percentage Share Breakdown by Volume for Corporation B2B, Online Shopping, Online Travel & Group Buying, and SME B2B......29 |
| Table 20: E-Commerce Market in China (2014) in RMB Billion......30 |
| Table 21: E-Commerce Market Sales by Products in China (2015) - Percentage Share Breakdown by Value for 3C Products, Apparel, Baby and Mother Products, Books and Video, Cosmetics, and Others......31 |
| Table 22: E-Commerce Market by Country in Europe (2015) - Percentage Share Breakdown by Value for France, Germany, UK, and Rest of Europe......32 |
| Table 23: E-Commerce Market by Category in India (2015) - Percentage Breakdown by Value for Digital Downloads, Etailing, Financial Services, Travel, and Others......33 |
| Table 24: E-Commerce Market by Category in Japan (2015) - Percentage Share Breakdown by Value for Media, Retail, Services, and Others......34 |
| Table 25: E-Commerce Market by Goods Type in Russia (2015) - Percentage Share Breakdown by Value for Intangible Goods and Material Goods......35 |
| Table 26: E-Commerce Market in Korea (2014) in KRW Billion......36 |
| Mobile Payments......37 |
| Table 27: Mobile Payment Market by Region Worldwide (2015) - Percentage Share Breakdown by Value for Africa, Asia-Pacific, Eastern Europe, Latin America, Middle East, North America, and Western Europe......37 |
| Table 28: Mobile Payments Market by End Use Worldwide (2015) - Percentage Share Breakdown by Value for Bill Payments, Mobile Purchase, Money Transfer, and Prepaid Topups......38 |
| Table 29: Mobile Payments Market by Method Worldwide (2015) - Percentage Share Breakdown by Value for M-Commerce, Person-to-Person (P2P), and Others......39 |
| Table 30: Mobile Payments through Protocol by Type Worldwide (2015) - Percentage Share Breakdown by Value for Near Field Communication (NFC), Short Message Service (SMS), Unstructured Supplementary Service Data (USSD), and Wireless Application Protocol (WAP)/Web Browser......40 |
| Point-of-Sale (POS) Terminals......41 |
| Table 31: Point of Sale (POS) Shipments by Region Worldwide (2015) - Percentage Market Share Breakdown by Value for Asia, Europe, Middle East and Africa (MEA) and Latin America, and North America......41 |
| Table 32: Point-of-Sale (POS) Terminals Shipments by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia, Canada, Europe, Latin America, Middle East & Africa, and US......42 |
| Table 33: Point-of-Sale (POS) Terminals Shipments Worldwide (2015-2020) in Million Units......43 |
| Business Process Outsourcing (BPO)......44 |
| Table 34: Market Shares of Leading Business Process Outsourcing (BPO) Companies Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, ADP, LLC., Capita Plc, Fidelity National Information Services (FIS), First Data Corporation, Xerox Corporation, and Others......44 |
| Table 35: Market Shares of Leading Information Technology Service (ITS) Providers for Business Process Outsourcing (BPO) Worldwide (2015) - Percentage Breakdown by Value for Automatic Data Processing (ADP), Fidelity National Information Services (FIS), First Data Corporation, Xerox Corporation, and Others......45 |
| Table 36: Market Shares of Leading Business Process Outsourcing (BPO) Companies in the UK (2014) - Percentage Breakdown by Value for Accenture Plc, Atos Technologies Pvt, Ltd., Capita plc, Serco Group Plc, Xerox Services, and Others......46 |
| Table 37: Market Shares of Leading Business Process Outsourcing Service Providers in Brazil (2015) - Percentage Share Breakdown by Value for Atento S.A., Contax Participacoes S.A., Teleperformance S.A., Tivit Terceirização de Processos, Serviços e Tecnologia S.A., and Others......47 |
| Table 38: Market Shares of Leading Business Process Outsourcing Service Providers in Latin America (Excluding Brazil) (2015) - Percentage Breakdown by Value for Atento S.A., SITEL Corporation, Teleperformance S.A., and TeleTech Holdings, Inc.......48 |
| E-Commerce......49 |
| Table 39: Market Shares of Leading E-Commerce Providers in China (2015) - Percentage Share Breakdown by Value for Alibaba Group Holdings Limited, JD.com and Others......49 |
| Table 40: Market Shares of Leading Electronic E-Commerce Providers in China (2014) - Percentage Breakdown by Value for GOME Electrical Appliances Holding Ltd., JD.com Inc., Shanghai Yi Xun Ltd., Suning Appliance Company Ltd. and Tmall.com......50 |
| Table 41: Market Shares of Leading E-Commerce Retailers in India (2015) - Percentage Breakdown by Value for Amazon.com, Inc., eBay, Inc., Flipkart.com, Myntra, and Others......51 |
| Table 42: Market Shares of Leading E-Commerce Retailers in Russia (2015) - Percentage Breakdown by Value for AliExpress.com, Amazon.com, Inc., eBay, Inc., and Others......52 |
| Table 43: Market Shares of Leading E-Commerce Retailers in the US (2015) - Percentage Breakdown by Value for Amazon.com, Inc., Apple, Inc., eBay, Inc., Wal-Mart Stores, Inc., and Others......53 |
| Table 44: Market Shares of Leading E-Commerce Shipping Firms in the US (2015) - Percentage Breakdown for FedEx Corporation, United Parcel Service, Inc., and United States Postal Service (USPS)......54 |
| Table 45: Market Shares of Leading E-Commerce Stores in the US (2014) - Percentage Breakdown by Value Sales for J. C. Penney Company Inc., Kohl's Illinois, Inc., macys.com, Nordstrom, Inc., Saks Fifth Avenue and Others......55 |
| Table 46: Market Shares of Leading E-Commerce Vendors in the US (2015) - Percentage Breakdown by Value for Amazon.com, Inc., eBay, Inc., Newegg.com, Inc., and Others......56 |
| Mobile Point of Sale (mPOS) Hardware Solutions......57 |
| Table 47: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in Asia-Pacific (2015) - Percentage Share Breakdown by Shipment for Fujian Newland Payment Technology Co., Ltd., Ingenico Group, PAX Technology Limited, Shenzhen Xinguodu Technology Co., Ltd., SZZT Electronics Co. and Others......57 |
| Table 48: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in Canada (2015) - Percentage Share Breakdown by Shipment for Ingenico Group, VeriFone and Others......58 |
| Table 49: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in Europe (2015) - Percentage Share Breakdown by Shipment for Ingenico Group, Spire Payments Ltd., VeriFone and Others......59 |
| Table 50: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in Latin America (2015) - Percentage Share Breakdown by Shipment for Castles Technology, Ingenico Group, VeriFone and Others......60 |
| Table 51: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in Middle East & Africa (2015) - Percentage Share Breakdown by Shipment for Bitel Co., Ltd., Castles Technology, Ingenico Group, VeriFone and Others......61 |
| Table 52: Market Shares of Leading Mobile Point of Sale (mPOS) Hardware Solutions Providers in the United States (2015) - Percentage Share Breakdown by Shipment for Equinox Payments, LLC, First Data Corporation, Ingenico Group, VeriFone and Others......62 |
| Offline Payment Acquirers......63 |
| Table 53: Market Shares of Leading Offline Payment Acquirers in the US (2015) - Percentage Breakdown by Volume for Bank of America, Chase Paymentech Solutions, Citi Merchant Services, Elavon, Inc., First Data Corporation, Global Payments, Inc., Heartland Payment Systems, Inc., Vantiv, Inc., Wells Fargo Merchant Services, WorldPay and Others......63 |
| Payment Card Acquirers......64 |
| Table 54: Market Shares of Leading Payment Card Acquirers in the US (2015) - Percentage Breakdown by Volume for Chase Paymentech, Elavon Inc., First Data Corporation, Global Payments Inc., Heartland Payment Systems, Inc., Vantiv, Inc., and Others......64 |
| Mobile Payments......65 |
| Table 55: Market Shares of Leading Mobile Payment Service Providers in China (2015) - Percentage Breakdown by Value for Alipay.com Co., Ltd., Lakala Group, Tenpay.com, and Others......65 |
| Table 56: Market Shares of Leading Mobile Payment Service Providers in Philippines (2015) - Percentage Share Breakdown by Value for Cherry Credit, MOLPay Sdn Bhd., and Others......66 |
| Personal Identification Number (PIN) Debit Card......67 |
| Table 57: Market Shares of Leading Personal Identification Number (PIN) Debit Card Acquirers in the US (2015) - Percentage Share Breakdown by Volume for Bank of America Merchant Services, Chase Paymentech, First Data Corporation (FDC), Heartland Payment Systems, Inc. (HPY), Vantiv, Inc. (VNTV) and Others......67 |
| Point of Sale (POS)......68 |
| Table 58: Market Shares of Leading Point of Sale (POS) Equipment Manufacturers Worldwide (2015) - Percentage Breakdown by Volume for NCR Corporation, Posiflex, Toshiba Corporation and International Business Machines Corporation (IBM), Wincor Nixdorf AG, and Others......68 |
| Table 59: Market Shares of Leading Point Of Sale (POS) Machine Providers in Mexico (2015) - Percentage Share Breakdown by Value for Banco Inbursa, SA, Banco Santander S.A., BBVA Bancomer, Grupo Financiero Banamex S.A. de C.V., Grupo Financiero Banorte, S.A.B. de C.V., HSBC Holdings plc, Scotiabank.com and Others......69 |
| Point of Sale (POS) Terminals......70 |
| Table 60: Market Shares of Leading Point-of-Sale (POS) Terminals Manufacturers by Volume Sales Worldwide (2015) - Percentage Share Breakdown for Fujian Newland Payment Technology Co., Ltd., Ingenico Group, PAX Global Technology Ltd., Shenzhen Xinguodu Technology Co., Ltd., SZZT Electronics Co., Ltd., Verifone, Inc., and Others......70 |
| Table 61: Market Shares of Leading Point of Sale (POS) Terminals Manufacturers in the US (2015) - Percentage Share Breakdown by Shipment for Ingenico Group S.A., VeriFone Holdings, Inc. and Others......71 |
| Table 62: Market Shares of Leading POS Terminal Manufacturers by Volume Sales in the US and Canada (2014) - Percentage Breakdown for Equinox Payments, LLC, First Data Corporation, Ingenico S.A., USA Tech, VeriFone Holdings, Inc., and Others (Heartland Pymt, Infocrypt, Hangzhou Sunyard, Castles Tech, and Bluebird Soft)......72 |
| PIN Based Debit Transaction......73 |
| Table 63: Market Shares of Leading PIN-Based Debit Transaction Providers in the US (2015) - Percentage Breakdown by Volume for First Data Corporation, Visa, Inc., and Others......73 |
| Table 64: First Data Corporation's Sales by Region Worldwide (2015) - Percentage Share Breakdown by Value for Asia-Pacific, Europe, the Middle East & Africa, Latin America and North America......74 |
| Table 65: First Data Corporation's Sales by Business Segment Worldwide (2015) - Percentage Share Breakdown by Value for Global Business Solutions (GBS), Global Financial Solutions (GFS), and Network & Security Solutions (NSS)......75 |
| Table 66: First Data Corporation's Network & Security Solutions (NSS) Sales by Segment Worldwide (2015) - Percentage Share Breakdown by Value for Electronic Funds Transfer (EFT) Network Solutions, Security & Fraud Solutions, Stored Value Network Solutions and Others......76 |
| Table 67: First Data Corporation's Global Financial Solutions (GFS) Sales by Region Worldwide (2015) - Percentage Share Breakdown by Value for Asia-Pacific, Europe, the Middle East & Africa, Latin America and North America......77 |
| Table 68: First Data Corporation's Global Business Solutions (GBS) Sales by Segment Worldwide (2015) - Percentage Share Breakdown by Value for Core Acquiring, Hardware and Software......78 |
| Table 69: First Data Corporation's Global Business Solutions (GBS) Sales by Region Worldwide (2015) - Percentage Share Breakdown by Value for Asia-Pacific, Europe, the Middle East & Africa, Latin America and North America......79 |
