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Reditus SGPS (Portugal) - Facts, Figures and Analytical Insights

Abstract

This report presents quick facts about Reditus SGPS, which is principally involved in Business Process Outsourcing (BPO), IT Outsourcing (ITO) and IT Consulting (ITC) Business. Illustrated with 95 tables, the report showcases the company's recent news stories and events, sales performance, key markets and market position as against its competitors operating in the industry.

Code: PCP-41762
Price: $3500
Company Type: Public
Pages: 102
Date: September 2016
Market Data Tables: 95

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Table 1: Reditus SGPS S.A.'s Sales by Business Segment Worldwide (2014-2015) in Percentage for BPO (Business Process Outsourcing), IT Outsourcing, and IT Consulting......7
Table 2: Reditus SGPS S.A.'s Sales by Geographic Region Worldwide (2015) in Percentage for Portugal, and International......8
Table 3: Reditus SGPS’s Sales by Business Segment Worldwide (2014) in Percentage for BPO (Business Process Outsourcing), IT Outsourcing and IT Consulting......9
Table 4: Reditus SGPS’s Sales by Geographic Region Worldwide (2014) in Percentage for Portugal and Others......10
Business Process Outsourcing (BPO)......11
Table 5: Business Process Outsourcing (BPO) Market by Region in Europe, Middle East and Africa (EMEA) (2015) - Percentage Share Breakdown by Value for UK, and Other EMEA......11
Table 6: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for CRM Business Process Outsourcing (BPO), Finance and Accounting, Human Resources, Human Resources Processing, and Procurement......12
Table 7: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......13
Table 8: Business Process Outsourcing (BPO) Market by Type Worldwide (2015) - Percentage Share Breakdown by Value for Business Process as a Service (BPaaS), and Traditional Business Process Outsourcing (BPO)......14
Table 9: Business Process Outsourcing (BPO) Market by Type in the UK (2015) - Percentage Share Breakdown by Value for Commercial Sector, and Public Sector......15
Human Resource Business Process Outsourcing (HR BPO)......16
Table 10: Human Resource Business Process Outsourcing (HR BPO) Market by Category in the US (2015) - Percentage Share Breakdown by Value for Benefits Administration Recruiting, Education and Training, Payroll, Recruiting, Workforce Administration and Others......16
BPO Services......17
Table 11: Spending on BPO Services by Region Worldwide (2015) - Percentage Market Share Breakdown by Value for Americas, Asia-Pacific and Europe, Middle East Africa......17
Outsourcing......18
Table 12: Global Outsourcing Market by Product Segment (2015) - Percentage Share Breakdown for Application Management (AM), Application Development (AD), Business Process Outsourcing (BPO), Consulting Services, Infrastructure Management Services (IMS), System Integration (SI), and Others......18
Table 13: Outsourcing Market by Segment in Australia (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......19
Table 14: Outsourcing Market by Segment in New Zealand (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......20
Table 15: Outsourcing Market by Segment in Germany (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......21
Table 16: Outsourcing Market by Segment in Japan (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......22
Table 17: Outsourcing Market by Segment in Scandinavia (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......23
Table 18: Outsourcing Market by Segment in the UK (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......24
IT Outsourcing Services......25
Table 19: IT Outsourcing Services Market by Type in Australia (2015) - Percentage Share Breakdown by Value for Application Management, Desktop Management, Hosted Application Management, Hosting Infrastructure, IS Outsourcing and Network Management......25
IT Infrastructure......26
Table 20: IT Infrastructure Revenues by Technology in India (2015) - Percentage Share Breakdown by Value for Enterprise LAN Equipment, Enterprise WAN Equipment, Servers, and Storage......26
Contact Centers......27
Table 21: Contact Center Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......27
Table 22: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......28
Table 23: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......29
Contact Centre Services......30
Table 24: Contact Centre Services Market by Sector in Europe (2015) - Percentage Share Breakdown by Value for Automotive, Finance & Insurance, Information & Communication, Professional Services, Public Services, Transportation, and Others......30
Table 25: Contact Centre Services Market by Location in France (2015) - Percentage Share Breakdown by Value for In-house and Outsourced......31
Table 26: Contact Centre Services Market by Type in France (2015) - Percentage Share Breakdown by Value for Business-to-Business (B2B) and Business-to-Consumer (B2C)......32
Contact Center Agents......33
Table 27: Contact Center Agents Market by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia-Pacific, Eastern Europe, Japan, Latin America, Middle East and Africa, North America and Western Europe......33
Information Technology (IT) Services......34
Table 28: Information Technology Services (ITS) Market by Region Worldwide (2015) - Percentage Share Breakdown by Value for Asia-Pacific, Latin America, North America, Western Europe, and Others......34
Table 29: Spending on Information Technology (IT) Service Market by Country Worldwide (2015) - Percentage market Share Breakdown by Value for Australia, Canada, France, Germany, Japan, United Kingdom, United States, and Others......35
Table 30: Information Technology Services (ITS) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Business Process Outsourcing (BPO), Consulting, Implementation, IT Outsourcing (ITO), and Product Support......36
Table 31: Information Technology Services (ITS) Market by Industry (2015) - Percentage Breakdown by Value for Banking, Financial Services and Insurance (BFSI), Communication, Media and Services (CMS), Government, Manufacturing and Natural Resources (MNR), Retail, and Others......37
Table 32: IT Service Market by Type Worldwide (2015) - Percentage Breakdown by Value Sales for Outsourcing, Project-based services and Support and Training......38
Table 33: Small and Medium Size Business (SMB) Spending on Information Technology (IT) Services by Category Worldwide (2015) - Percentage Market Share Breakdown by Value for Business Applications, Hosted Communication and Collaboration, Infrastructure as a Service, and Web Presence and Applications......39
Table 34: Spending on Information Technology (IT) Service Market by Industry Worldwide (2015) - Percentage Share Breakdown by Value for Banking and Securities, Communications, Media and Services, Government, Insurance, Manufacturing and Natural Resources, Retail, Wholesale Trade, and Others......40
Table 35: Spending on Information Technology (IT) Services by Category in China (2015) - Percentage Market Share Breakdown by Value for Banking and Securities, Communications, Media and Services, Government, Manufacturing and Natural Resources, Utilities, and Others......41
Table 36: Spending on IT Services by Segment in Europe (2015) - Percentage Market Share Breakdown by Value for Banks, Insurance, Public Institutions, and Others......42
Table 37: Information Technology Services (ITS) Market by Segment in Israel (2015) - Percentage Breakdown by Value for Implementation, IT Consulting, Operations Management, Support Services, Training and Education......43
Table 38: IT Service Market by Category in Italy (2015) - Percentage Share Breakdown by Value for Application Outsourcing, Business Process as a Service (BPaaS), Cloud Services, Consulting, Hardware, Implementation, Infrastructure Outsourcing, Software Support, and Traditional Business Process Outsourcing (BPO)......44
Table 39: Information Technology (IT) Services Market by Segment in Japan (2015) - Percentage Share Breakdown for Information Processing Services, IT Outsourcing, Network Services, SI Services, Software Development, Software Product Development and Sales, and Other IT Services......45
Table 40: Information Technology (IT) Services Market by Country in Latin America (2015) - Percentage Share Breakdown by Value Sales for Brazil, Chile, Mexico, and Others......46
Table 41: Information Technology Services (ITS) Market by Segment in Poland (2015) - Percentage Share Breakdown by Value for Implementation, IT Consulting, Operations Management, Support Services, and Training and Education......47
Table 42: Spending on IT Services by Channel in the US (2015) - Percentage Market Share Breakdown by Value for Direct, and Indirect......48
Information Security Services......49
Table 43: Information Security Market by Segment in Korea (2015) - Percentage Share Breakdown by Value Sales for Anti-DDoS, Firewall, Intrusion Prevention System (IPS), Mobile/Wireless Security, Network Access Control, Unified Threat Management (UTM), Virtual Private Network (VPN) and Web Application Firewall (WAF)......49
Table 44: Information Security Services Market by Type in Korea (2015) - Percentage Share Breakdown by Value for After Sales Service, Network Security Consulting and Security Operation Service......50
Information Technology Outsourcing (ITO)......51
Table 45: Information Technology Outsourcing (ITO) Market by Type Worldwide (2015) - Percentage Share Breakdown by Value for Application Outsourcing, Cloud Services, and Infrastructure Outsourcing......51
Facility Management......52
Table 46: Facility Management Market by Category in the UK (2015) - Percentage Share Breakdown by Value Sales for In-House Services, Multi-Services, Single Services, and Total Facilities Management......52
Outsourced Facility Management......53
Table 47: Outsourced Facility Management Market by Delivery in the UK (2015) - Percentage Share Breakdown by Value Sales for Bundled Service, Single Service, and Total Facilities Management......53
Table 48: Outsourced Facility Management Market by Type in the UK (2015) - Percentage Share Breakdown by Value Sales for Private in-House, Private Outsourced, Public in-House, Public Outsourced, Regulated in-House, and Regulated Outsourced......54
Human Resource (HR) Management Services......55
Table 49: Human Resource (HR) Management Services by Type Worldwide (2015) - Percentage Share Breakdown by Value for Business Process Outsourcing (BPO) Services, Consulting Services, and Processing Services......55
Table 50: Human Resource (HR) Management Services by Type in the US (2015) - Percentage Share Breakdown by Value for Business Process Outsourcing (BPO) Services, Consulting Services, and Processing Services......56
Business Process Outsourcing (BPO)......57
Table 51: Market Shares of Leading Business Process Outsourcing (BPO) Companies Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, ADP, LLC., Capita Plc, Fidelity National Information Services (FIS), First Data Corporation, Xerox Corporation, and Others......57
Table 52: Market Shares of Leading Business Process Outsourcing Service Providers in Brazil (2015) - Percentage Share Breakdown by Value for Atento S.A., Contax Participacoes S.A., Teleperformance S.A., Tivit Terceirização de Processos, Serviços e Tecnologia S.A., and Others......58
Table 53: Market Shares of Leading Business Process Outsourcing Service Providers in Latin America (Excluding Brazil) (2015) - Percentage Breakdown by Value for Atento S.A., SITEL Corporation, Teleperformance S.A., and TeleTech Holdings, Inc.......59
Table 54: Market Shares of Leading Business Process Outsourcing (BPO) Companies in the UK (2014) - Percentage Breakdown by Value for Accenture Plc, Atos Technologies Pvt, Ltd., Capita plc, Serco Group Plc, Xerox Services, and Others......60
Human Resource Business Process Outsourcing (HR BPO)......61
Table 55: Market Shares of Leading Human Resource Business Process Outsourcing (HR BPO) Companies Worldwide (2014) - Percentage Breakdown by Value for Accenture Plc, ADP, LLC, Aon Plc, Ceridian HCM, Inc., FMR LLC, International Business Machines Corporation (IBM), NorthgateArinso, Inc., Paychex, Inc., and Xerox Corporation......61
Customer Relationship Management and Business Process Outsourcing......62
Table 56: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Argentina (2015) - Percentage Breakdown by Value for Atento S.A. and Others......62
Table 57: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Brazil (2015) - Percentage Breakdown by Value for Atento S.A. and Others......63
Table 58: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Chile (2015) - Percentage Breakdown by Value for Atento S.A. and Others......64
Table 59: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Colombia (2015) - Percentage Breakdown by Value for Atento S.A. and Others......65
Table 60: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Mexico (2015) - Percentage Breakdown by Value for Atento S.A. and Others......66
Table 61: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Peru (2015) - Percentage Breakdown by Value for Atento S.A. and Others......67
Table 62: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Spain (2015) - Percentage Breakdown by Value for Atento S.A. and Others......68
Business and IT Consulting......69
Table 63: Market Shares of Leading Business and IT Consulting Companies in Australia (2014) - Percentage Breakdown by Value for Accenture Plc, Computer Science Corporation, Deloitte Touche Tohmatsu Ltd., Ernst & Young Global Ltd., International Business Machines Corporation (IBM), KPMG LLP, Pricewaterhouse Coopers Pvt Ltd., SMX Ltd., UXC Ltd. and Others......69
IT Outsourcing......70
Table 64: Market Shares of Leading Information Technology Service (ITS) Providers for IT Outsourcing Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Computer Sciences Corporation (CSC), Fujitsu Ltd., Hewlett-Packard Company, International Business Machines Corporation (IBM), Tata Consultancy Services Limited, and Others......70
Contact Centers......71
Table 65: Market Shares of Leading Contact Center Service Providers Worldwide (2015) - Percentage Breakdown by Shipments for Avaya Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......71
Table 66: Market Shares of Leading Contact Center Vendors Worldwide (2015) - Percentage Breakdown by Agent Shipments for Avaya, Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......72
IT Services......73
Table 67: Market Shares of Leading Information Technology Service (ITS) Providers for Consulting Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Deloitte, Ernst & Young Global Limited (EY), International Business Machines Corporation (IBM), KPMG, PricewaterhouseCoopers (PwC), and Others......73
Table 68: Market Shares of Leading Information Technology Service (ITS) Providers for Implementation Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Cap Gemini S.A, Fujitsu Ltd., Hitachi, Ltd., International Business Machines Corporation (IBM), Lockheed Martin, NTT DATA Corporation, and Others......74
Table 69: Market Shares of Leading Information Technology Service (ITS) Providers Worldwide (2015) - Percentage Breakdown by Value Sales for Accenture Plc, Cognizant Technology Solutions, Genpact Ltd., HCL Technologies Limited, Infosys Ltd., Samsung SDS Co., Ltd., Tata Consultancy Services Limited (TCS), and Wipro Ltd.......75
Table 70: Market Shares of Leading Information Technology Service Providers for Communication, Media and Services (CMS) Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Deloitte Touche Tohmatsu Limited, Hewlett-Packard Company, International Business Machines Corporation (IBM), Oracle Corporation, and Others......76
Table 71: Market Shares of Leading Information Technology Service Providers for Financials Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Cognizant Technology Solutions, Deloitte, Fidelity National Information Services (FIS), Hewlett-Packard Company, International Business Machines Corporation (IBM), Tata Consultancy Services Limited (TCS), and Others......77
Table 72: Market Shares of Leading Information Technology Service Providers for Government Worldwide (2015) - Percentage Breakdown by Value for Computer Sciences Corporation (CSC), Fujitsu Ltd., Hewlett-Packard Company, International Business Machines Corporation (IBM), Lockheed Martin, Northrop Grumman Corporation, and Others......78
Table 73: Market Shares of Leading Information Technology Service Providers for Manufacturing and Natural Resources (MNR) Worldwide (2015) - Percentage Breakdown by Value for Accenture Plc, Hewlett-Packard Company, International Business Machines Corporation (IBM), and Others......79
Table 74: Market Shares of Leading Information Technology (IT) Services Providers for Retail by Value Sales Worldwide (2015) - Percentage Breakdown for Accenture Plc, Cognizant Technology Solutions Corporation, HCL Technologies Ltd., Infosys Ltd., Tata Consultancy Services Limited (TCS), Wipro Ltd., and Others......80
Table 75: Market Shares of Leading Information Technology Service (ITS) Providers for Business Process Outsourcing (BPO) Worldwide (2015) - Percentage Breakdown by Value for Automatic Data Processing (ADP), Fidelity National Information Services (FIS), First Data Corporation, Xerox Corporation, and Others......81
Table 76: Market Shares of Leading Information Technology Service Providers in Asia- Pacific (2015) - Percentage Breakdown by Value for Hewlett-Packard Company, International Business Machines Corporation (IBM), Lockheed Martin, and Others......82
Table 77: Market Shares of Leading Information Technology (IT) Services Providers by Value Sales in Canada (2014) - Percentage Breakdown for Accenture Plc, Amdocs Ltd., Automatic Data Processing Company, Bell Canada, Cap Gemini S.A., CGI Group, Inc., Deloitte Touche Tohmatsu Ltd., Hewlett-Packard Company(HP), International Business Machines Corporation(IBM), Xerox Corporation Ltd., and Others......83
Table 78: Market Shares of Leading Information Technology (IT) Service Providers for Manufacturing and Natural Resources in China (2015) - Percentage Breakdown by Value Sales for Fujitsu Ltd., Hewlett-Packard Company, International Business Machines Corporation, Samsung SDS, and Others......84
Table 79: Market Shares of Leading Information Technology (IT) Services Providers for Communications, Media and Services in China (2015) - Percentage Breakdown by Value Sales for Hewlett-Packard Company, International Business Machines Corporation, and Others......85
Table 80: Market Shares of Leading Information Technology (IT) Services Providers for Finance in China (2015) - Percentage Breakdown by Value Sales for Digital China, Hewlett-Packard Company, International Business Machines Corporation, and Others......86
Table 81: Market Shares of Leading Information Technology (IT) Services Providers for Government in China (2015) - Percentage Breakdown by Value Sales for Digital China, International Business Machines Corporation, and Others......87
Table 82: Market Shares of Leading Information Technology (IT) Services Providers in China (2015) - Percentage Breakdown by Value Sales for Hewlett-Packard Company, International Business Machines Corporation, and Others......88
Table 83: Market Shares of Leading Information Technology (IT) Service Companies in Denmark (2015) - Percentage Breakdown by Value for Accenture Plc, Computer Sciences Corporation (CSC), International Business Machines Corporation (IBM), KMD, NNIT A/S, and Others......89
Table 84: Market Shares of Leading IT Services Companies in Japan (2014) - Percentage Breakdown by Value for Canon Marketing Japan, Inc., Fujitsu, Ltd., Hewlett-Packard Company, Hitachi, Ltd., IBM Japan, Ltd., IT Holdings Corporation, ITOCHU Techno-Solutions Corporation, NEC Corporation, Nihon Unisys, Ltd., Nippon Telegraph and Telephone Corporation, Nomura Research Institute, Ltd., NTT Data Corporation, Otsuka Holdings Co., Ltd., Ricoh Company, Ltd., The, SCSK Corporation, and Others......90
Table 85: Market Shares of Leading Information Technology (IT) Services Providers by Value Sales in Japan (2014) - Percentage Breakdown for Fujitsu Ltd., Hitachi, Ltd., International Business Machines Corporation (IBM), IT Holdings Corporation, NEC Corporation, NTT DATA Corporation, and Others (Includes Nomura Research Institute, Ltd., Ricoh Company, Canon Marketing Japan, Inc., SCSK Corporation, ITOCHU Techno-Solutions Corporation, Nihon Unisys, Ltd., Otsuka Holdings Co., Ltd., NTT Communications Corporation, and Hewlett-Packard Company)......91
Table 86: Market Shares of Leading Information Technology Service Providers in Latin America (2015) - Percentage Breakdown by Value for Accenture Plc, Atento, Hewlett-Packard Company, Indra Sistemas, S.A., International Business Machines Corporation (IBM), and Others......92
Table 87: Market Shares of Leading Information Technology Service Providers in North America (2015) - Percentage Breakdown by Value for Hewlett-Packard Company, International Business Machines Corporation (IBM), and Others......93
Table 88: Market Shares of Leading Information Technology (IT) Services Providers by Value Sales in North America (2014) - Percentage Breakdown for Accenture Plc,Cap Gemini S.A., Computer Sciences Corporation, Fujitsu Ltd., Hewlett-Packard Company (HP), International Business Machines Corporation (IBM), Lockheed Martin Corporation, NTT DATA Corporation and Others......94
Table 89: Market Shares of Leading Information Technology Service (ITS) Providers in Poland (2015) - Percentage Breakdown by Value for Asseco Poland SA, Hewlett-Packard Polska, IBM Polska and Others......95
Table 90: Market Shares of Leading Information Technology (IT) Service Providers in South Korea (2015) - Percentage Breakdown by Value for LG CNS, Posco ICT Company Ltd., Samsung SDS Co., Ltd., SK C&C, and Others......96
Table 91: Market Shares of Leading Healthcare IT Service Companies in the US (2014) - Percentage Breakdown by Value Sales for Allscripts Healthcare Solutions, Inc., Cerner Corporation, Computer Programs and Systems, Inc. (CPSI), Epic Systems Corporation, Healthcare Management Solutions, Inc., Healthland, Inc., McKesson Corporation, Medical Information Technology, Inc., NextGen Healthcare Information Systems, LLC, Siemens AG and Others......97
Table 92: Market Shares of Leading Information Technology Service Providers in Western Europe (2015) - Percentage Breakdown by Value for Hewlett-Packard Company, International Business Machines Corporation (IBM), and Others......98
Facility Management Services......99
Table 93: Market Shares of Leading Facility Management Service Providers by Value Sales Worldwide (2014) - Percentage Breakdown for Aramark Corporation, Compass Group Plc, G4S Plc, ISS A/S (Integrated Service Solutions), Securitas AB, Sodexo S.A., and Others......99
Table 94: Market Shares of Leading Facility Management Service Providers by Value Sales in the US (2014) - Percentage Breakdown for ABM Industries, Inc. and Others......100
Table 95: Reditus SGPS S.A.'s Sales by Business Segment Worldwide (2014-2015) in Percentage for BPO (Business Process Outsourcing), IT Outsourcing, and IT Consulting......101