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Jacada Ltd. (Israel) - Facts, Figures and Analytical Insights

Abstract

This report presents quick facts about Jacada Ltd., which is principally involved in Software Business. Illustrated with 18 tables, the report showcases the company's recent news stories and events, sales performance, key markets and market position as against its competitors operating in the industry.

Code: PCP-37136
Price: $900
Company Type: Public
Pages: 23
Date: September 2016
Market Data Tables: 18

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Table 1: Jacada Ltd.'s Revenues by Category Worldwide (2014-2015) in Percentage for Software Licenses, Maintenance, and Services......4
Table 2: Jacada Ltd.'s Sales by Country Worldwide (2015) in Percentage for United States, Netherlands, United Kingdom, South Africa, Germany, Ireland, and Others......5
Table 3: Jacada Ltd.'s Sales by Geographic Region Worldwide (2014-2015) in Percentage for North America, Europe, Middle East and Africa, and Others......6
Contact Centre Services......8
Table 4: Contact Center Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......8
Table 5: Contact Center Agents Market by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia-Pacific, Eastern Europe, Japan, Latin America, Middle East and Africa, North America and Western Europe......9
Table 6: Outsourced Contact Center Market by Region Worldwide (2015) - Percentage Share Breakdown by Value for United States, and Rest of World......10
Table 7: Contact Centre Services Market by Sector in Europe (2015) - Percentage Share Breakdown by Value for Automotive, Finance & Insurance, Information & Communication, Professional Services, Public Services, Transportation, and Others......11
Table 8: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......12
Table 9: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......13
Table 10: Outsourced Contact Center Market by Location in the US (2015) - Percentage Share Breakdown by Value for Offshore, and Onshore......14
Table 11: Contact Center Software Market by Technology in the USA (2015) - Percentage Share Breakdown by Value for Automated Call Distributor (ACD), Interactive Voice Response (IVR), Out Bound Dialer, and Others......15
Customer Services......16
Table 12: Customer Services Market by Category in Canada (2015) - Percentage Share Breakdown by Value Sales for Destination Services, Flight, Hotel and Travel Agent......16
Table 13: Customer Services Market by Sector in Brazil (2015) - Percentage Share Breakdown by Value for Financial, Telecommunications, Utilities, and Others......17
Contact Centers......18
Table 14: Market Shares of Leading Contact Center Service Providers Worldwide (2015) - Percentage Breakdown by Shipments for Avaya Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......18
Table 15: Market Shares of Leading Contact Center Vendors Worldwide (2015) - Percentage Breakdown by Agent Shipments for Avaya, Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......19
Table 16: Market Shares of Leading Contact Centre Equipment Manufacturers by Value Sales (2014) - Percentage Share Breakdown for Altitude Software, Aspect Communications Corporation, Avaya, Inc., Cisco Systems, Inc., Enghouse Interactive, Genesys Telecommunications Laboratories, Inc. (Genesys), Huawei Technologies Co., Ltd., Mitel Networks, NEC Corporation, Siemens AG, and Others......20
Table 17: Jacada Ltd.'s Sales by Geographic Region Worldwide (2013-2014) in Percentage for United States, Germany, Netherlands, United Kingdom and Other......21
Table 18: Jacada Ltd.'s Revenues by Category Worldwide (2013-2014) in Percentage for Software Licenses, Maintenance and Services......22