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8x8, Inc. (USA) - Facts, Figures and Analytical Insights

Abstract

This report presents quick facts about 8x8, Inc., which is principally involved in Enterprise-Class Software Solutions Business. Illustrated with 59 tables, the report showcases the company's recent news stories and events, sales performance, key markets and market position as against its competitors operating in the industry.

Code: PCP-29572
Price: $2950
Company Type: Public
Pages: 64
Date: September 2016
Market Data Tables: 59

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Table 1: 8x8, Inc.'s Sales by Geographic Region Worldwide (2015-2016) in Percentage for Americas, and Europe......3
Table 2: 8x8, Inc.'s Revenue by Category Worldwide (2012-2014) in US$ Thousands for Service Revenue and Product Revenue......4
Video Conference Services......7
Table 3: Video Conferencing Group System Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Executive Systems, Room-Based Systems, and Telepresence Systems......7
Table 4: Spending on Conferencing by Type in the US (2015) - Percentage Market Share Breakdown by Value for Audio, Video, and Web......8
Table 5: Video Conferencing Revenue by Category in the US (2015) - Percentage Market Share Breakdown by Value for Equipment and Public Room Services......9
Contact Centre Services......10
Table 6: Contact Center Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for In-House, and Outsourced......10
Table 7: Contact Center Agents Market by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia-Pacific, Eastern Europe, Japan, Latin America, Middle East and Africa, North America and Western Europe......11
Table 8: Outsourced Contact Center Market by Region Worldwide (2015) - Percentage Share Breakdown by Value for United States, and Rest of World......12
Table 9: Contact Centre Services Market by Sector in Europe (2015) - Percentage Share Breakdown by Value for Automotive, Finance & Insurance, Information & Communication, Professional Services, Public Services, Transportation, and Others......13
Table 10: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......14
Table 11: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......15
Table 12: Outsourced Contact Center Market by Location in the US (2015) - Percentage Share Breakdown by Value for Offshore, and Onshore......16
Wireline Telephone Services......17
Table 13: Business Wireline Telephone Service Connections by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions......17
Table 14: Residential Wireline Telephone Service Connections by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions......18
Telephone Lines......19
Table 15: Telephone Lines by Technology in Denmark (2015) - Percentage Market Share Breakdown for Cable, Fibre, and xDigital Subscriber Line (DSL), and Others......19
Table 16: Telephone Lines by Technology in Finland (2015) - Percentage Market Share Breakdown for Cable, Fibre, and xDigital Subscriber Line (DSL), and Others......20
Table 17: Telephone Lines Market by Category in Germany (2015) - Percentage Share Breakdown by Volume for Cable Television Network, Fixed-Line and VoIP (Voice Over Internet Protocol) Via DSL (Digital Subscriber Line)......21
Table 18: Telephone Lines by Technology in Norway (2015) - Percentage Market Share Breakdown for Cable, Fibre, xDigital Subscriber Line (DSL), and Others......22
Table 19: Telephone Lines by Technology in Sweden (2015) - Percentage Market Share Breakdown for Cable, Fibre, and xDigital Subscriber Line (DSL)......23
Table 20: Telephone Lines Market by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions......24
Time Division Multiplexing (TDM) Lines......25
Table 21: Business Time Division Multiplexing (TDM) Lines by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier (ILEC)......25
Table 22: Residential Time Division Multiplexing (TDM) Lines by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier (ILEC)......26
Table 23: Time Division Multiplexing (TDM) Lines by End Use in the US (2015) - Percentage Market Share Breakdown by Volume for Business and Residential......27
Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP)......28
Table 24: Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions by End Use in the US (2015) - Percentage Market Share Breakdown by Volume for Business and Residential......28
Table 25: Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions for Business Users by Category in the US (2015) - Percentage Market Share Breakdown by Volume Sales for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier......29
Table 26: Time Division Multiplexing (TDM) Lines and Voice-over-Internet Protocol (VoIP) Subscriptions for Residential Users by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier......30
Hosted Voice-over-Internet-Protocol (VoIP) and Unified Communications (UC)......31
Table 27: Hosted Voice-over-Internet-Protocol (VoIP) and Unified Communications (UC) Market in North America (2015-2020) in US$ Million......31
Voice-over-Internet Protocol (VoIP)......32
Table 28: Global Voice over Mobile Broadband (VoMBB) Subscriptions (2012-2017) in Million......32
Table 29: Voice over Internet Protocol (VoIP) Market by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia-Pacific, North America, South and East Asia, Western Europe, and Others......33
Table 30: Voice over IP (VoIP) and IP Multimedia Subsystem (IMS) Network Infrastructure Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Carrier Session Border Controller (SBC), Enterprise Session Border Controller (SBC), IP Multimedia Subsystem (IMS), Softswitch, Voice Application Server, and Voice over IP (VoIP) Gateway......34
Table 31: Voice Over IP (VoIP) Infrastructure Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Enterprise and Service Provider......35
Table 32: Business Voice-over-Internet Protocol (VoIP) Subscriptions by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier (ILEC)......36
Table 33: Residential Voice-over-Internet Protocol (VoIP) Subscriptions by Category in the US (2015) - Percentage Market Share Breakdown by Volume for Incumbent Local Exchange Carrier (ILEC) and Non-Incumbent Local Exchange Carrier (ILEC)......37
Table 34: Voice-over-Internet Protocol (VoIP) Subscriptions by End Use in the US (2015) - Percentage Market Share Breakdown by Volume for Business and Residential......38
Mobile VOIP......39
Table 35: Mobile VOIP Subscribers by Region Worldwide (2015) - Percentage Share Breakdown by Volume for Asia-Pacific, Europe, Middle East and Africa (EMEA), North America, and Others......39
Unified Communications (UC)......40
Table 36: Unified Communications (UC) Implementation Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Hosted, Hybrid, and On-Premises......40
Table 37: Unified Communications (UC) Market by Type Worldwide (2015) - Percentage Share Breakdown by Value for Collaboration Apps, UC Services, and UC Systems......41
Table 38: Unified Communications (UC) Services Market by Category in the US (2015) - Percentage Share Breakdown by Value for Hosted Unified Communications (UC) and Applications, IP Connectivity- SIP Trunking, and Multitenant Hosted VoIP (IP Centrex)......42
Table 39: Unified Communications Systems and Infrastructure Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for IM and Presence Servers, IP PBX Systems, IP Phones, Mobile PBX and Fixed-Mobile Convergence (FMC), Video Conferencing, and VoIP Network Infrastructure......43
Voice Lines......44
Table 40: Voice Line Market by Supplier in Belgium (2015) - Percentage Share Breakdown by Volume for Belgacom Group, Cable and Others......44
Table 41: Voice Line Market by Technology in Belgium (2015) - Percentage Share Breakdown by Volume for Cable, Integrated Services Digital Network, Managed Voice over IP and Public Switched Telephone Network......45
Table 42: Voice Lines (Including Business) Services Market by Category in Canada (2015) - Percentage Breakdown for Cable, and Telecom......46
Table 43: Residential Voice Services Market by Category in Canada (2015) - Percentage Share Breakdown for Cable, and Telecom......47
Hosted Internet Protocol Telephony and Uniform Commercial Code Services......48
Table 44: Market Shares of Leading Hosted Internet Protocol Telephony and Uniform Commercial Code Service Providers in North America (2015) - Percentage Share Breakdown by Volume for 8x8, Inc., Comcast Corporation, RingCentral, Inc., Verizon Communications Inc., and Vocalocity (Vonage Holdings Corporation)......48
Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services......49
Table 45: Market Shares of Leading Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services Providers North America (2015) - Percentage Breakdown by Volume for 8x8, Inc., Broadview Networks Holdings, Inc., Comcast Corporation and New Global Telecom Inc. (NGT), RingCentral, Verizon Communications, Inc., and Others......49
Hosting Infrastructure......50
Table 46: Market Shares of Leading Hosting Infrastructure Service Providers in the US (2015) - Percentage Breakdown by Value for AT&T, Inc., CenturyLink, Inc., International Business Machines Corporation (IBM), and Others......50
Unified Communications (UCs)......51
Table 47: Market Shares of Leading Unified Communications System Providers Worldwide (2015) - Percentage Breakdown by Value for Avaya, Inc., Cisco Systems, Inc., Siemens AG, and Others......51
Table 48: Market Shares of Leading Unified Communications-as-a-Service (UCaaS) Service Providers in Asia-Pacific (2015) - Percentage Breakdown by Value for BT Group plc, NTT Communications Corporation, Telstra Corporation Ltd., West Corporation, and Others......52
Table 49: Market Shares of Leading Unified Communications as a Service (UCaaS) Providers in North America (2015) - Percentage Breakdown by No. of Installed Users for 8x8 Inc., Comcast Corporation, Nextiva, Inc., RingCentral, ShoreTel Sky, Verizon Wireless, Vonage (Vocalocity), and Others......53
Video Conference Services......54
Table 50: Market Shares of Leading Video Conferencing Service Providers Worldwide (2015) - Percentage Breakdown by Value for Cisco Systems, Inc., Polycom, Inc., and Others......54
Voice Lines......55
Table 51: Market Shares of Leading Voice Lines (Including Business) Services by Subscribers through Cable in Canada (2015) - Percentage Breakdown for Cogeco Inc., Rogers Communications, Shaw Communications Inc., and Videotron GP......55
Table 52: Market Shares of Leading Voice Lines (Including Business) Services by Subscribers through Telecom in Canada (2015) - Percentage Breakdown for BCE Inc., Bell Aliant Inc., Manitoba Telecom Services Inc., Saskatchewan Telecommunications Holding Corporation, and Telus Corporation......56
Table 53: Market Shares of Leading Residential Voice Service Providers by Subscribers through Cable in Canada (2015) - Percentage Breakdown for Cogeco Inc., Rogers Communications, Shaw Communications Inc., and Videotron GP......57
Table 54: Market Shares of Leading Residential Voice Service Providers by Subscribers through Telecom in Canada (2015) - Percentage Breakdown for BCE Inc., Bell Aliant Inc., Manitoba Telecom Services Inc., Saskatchewan Telecommunications Holding Corporation, and Telus Corporation......58
Contact Centers......59
Table 55: Market Shares of Leading Contact Center Service Providers Worldwide (2015) - Percentage Breakdown by Shipments for Avaya Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......59
Table 56: Market Shares of Leading Contact Center Vendors Worldwide (2015) - Percentage Breakdown by Agent Shipments for Avaya, Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......60
Table 57: Market Shares of Leading Contact Centre Equipment Manufacturers by Value Sales (2014) - Percentage Share Breakdown for Altitude Software, Aspect Communications Corporation, Avaya, Inc., Cisco Systems, Inc., Enghouse Interactive, Genesys Telecommunications Laboratories, Inc. (Genesys), Huawei Technologies Co., Ltd., Mitel Networks, NEC Corporation, Siemens AG, and Others......61
Web Conference......62
Table 58: Market Shares of Leading Web Conferencing Providers by Value Sales Worldwide (2014) - Percentage Breakdown for Adobe Systems, Inc., AT&T Corporation, Cisco Systems, Inc., Citrix Systems, Inc., International Business Machines Corporation (IBM), InterCall, Microsoft Corporation, and Others......62
Voice over IP (VoIP) Gateway......63
Table 59: Market Shares of Leading VoIP Gateway Service Providers Worldwide (2015) - Percentage Breakdown by Value for AudioCodes Ltd., Cisco Systems, Inc., NET and Quintum VoIP Gateways, and Others......63