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Enghouse Systems Ltd. (Canada) - Facts, Figures and Analytical Insights

Abstract

This report presents quick facts about Enghouse Systems Ltd., which is principally involved in providing Enterprise Software Solutions. Illustrated with 22 tables, the report showcases the company's sales performance, key markets and market position as against its competitors operating in the industry.

Code: PCP-12589
Price: $1100
Company Type: Public
Pages: 24
Date: November 2016
Market Data Tables: 22

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Table 1: Enghouse Systems Ltd.’s Sales by Business Segment Worldwide (2013-2014) in Percentage for Interactive Management Group and Asset Management Group......3
Table 2: Enghouse Systems Ltd.’s Revenues by Category Worldwide (2013-2014) in Percentage for Software Licenses, Hosted and Maintenance Services, Professional Services and Hardware......4
Table 3: Enghouse Systems Ltd.’s Sales by Business Segment (2014-2015) in Percentage for Interactive Management Group, and Asset Management Group......5
Table 4: Enghouse Systems Ltd.’s Revenues by Category (2014-2015) in Percentage for Software Licenses, Hosted and Maintenance Services, Professional Services, and Hardware......6
Contact Centre Services......7
Table 5: Contact Centre Services Market by Sector in Europe (2015) - Percentage Share Breakdown by Value for Automotive, Finance & Insurance, Information & Communication, Professional Services, Public Services, Transportation, and Others......7
Table 6: Contact Centre Services Market by Location in France (2015) - Percentage Share Breakdown by Value for In-house and Outsourced......8
Table 7: Contact Centre Services Market by Type in France (2015) - Percentage Share Breakdown by Value for Business-to-Business (B2B) and Business-to-Consumer (B2C)......9
Table 8: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......10
Table 9: Contact Center Market by Category in the US (2015) - Percentage Share Breakdown by Value for Cloud, and Hosted......11
Table 10: Contact Center Software Market by Technology in the USA (2015) - Percentage Share Breakdown by Value for Automated Call Distributor (ACD), Interactive Voice Response (IVR), Out Bound Dialer, and Others......12
Directory......13
Table 11: Directory Market by Type in Germany (2015) - Percentage Share Breakdown by Volume for Online Directories, PC Software Directories, Printed Phone Book Directories, and Telephone Directories......13
Mobile Value Added Services (VAS)......14
Table 12: Mobile Value Added Services (VAS) Market by Segment in India (2015) - Percentage Share Breakdown by Value for Content Aggregator, Content Developer, Mobile Operator and Technology Enabler......14
Table 13: Mobile Value Added Services Market by Category in India (2015) Percentage Market Share Breakdown for Ring Back Tones, P2P SMS, P2A and A2P SMS, Games, and Others......15
Customer Relationship Management (CRM) Software......16
Table 14: Customer Relationship Management (CRM) Software Market by Segment Worldwide (2015) - Percentage Share Breakdown by Value for Customer Service and Support, Marketing Automation, and Sales Force Automation......16
Table 15: Customer Relationship Management (CRM) Software as a Service Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for Customer Service and Support, Marketing Automation, and Sales Force Automation......17
Contact Centre Equipment......18
Table 16: Market Shares of Leading Contact Center Service Providers Worldwide (2015) - Percentage Breakdown by Shipments for Avaya Inc., Cisco Systems, Inc., Genesys, Huawei Technologies Co., Ltd., Mitel Networks, and Others......18
Table 17: Market Shares of Leading Contact Centre Equipment Manufacturers by Value Sales (2014) - Percentage Share Breakdown for Altitude Software, Aspect Communications Corporation, Avaya, Inc., Cisco Systems, Inc., Enghouse Interactive, Genesys Telecommunications Laboratories, Inc. (Genesys), Huawei Technologies Co., Ltd., Mitel Networks, NEC Corporation, Siemens AG, and Others......19
Customer Relationship Management (CRM) Software......20
Table 18: Market Shares of Leading Customer Relationship Management (CRM) Software Providers by Value Sales Worldwide (2014) - Percentage Breakdown for Microsoft Corporation, Oracle Corporation, Salesforce.com, Inc., SAP AG, and Others......20
Table 19: Market Shares of Leading Customer Relationship Management (CRM) Software Providers in China (2015) - Percentage Breakdown by Value for Adobe Systems Inc., International Business Machines Corporation (IBM), Kingdee, Oracle Corporation, SAP SE, Yonyou Software Co., Ltd., and Others......21
Workforce Optimization (WFO)......22
Table 20: Market Shares of Leading Workforce Optimization (WFO) Service Providers Worldwide (2015) - Percentage Breakdown by Value for Aspect Software, Enghouse Interactive, inContact, Inc., Interactive Intelligence, Inc., NICE Systems, Verint Systems, and Others......22
Table 21: Enghouse Systems Limited's Revenue by Type in Canada (2014) - Percentage Market Share Breakdown by Value for Hardware, Hosted and Maintenance Services, Professional Services and Software Licenses......23
Table 22: Enghouse Systems Limited's Revenue by Segment in Canada (2014) - Percentage Market Share Breakdown by Value for Asset Management and Interactive Management......24